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Article
Publication date: 2 December 2019

Dirk De Clercq and Imanol Belausteguigoitia

The purpose of this paper is to consider how employees’ perceptions of psychological contract breach, due to their sense that their organization has not kept its promises, might…

Abstract

Purpose

The purpose of this paper is to consider how employees’ perceptions of psychological contract breach, due to their sense that their organization has not kept its promises, might diminish their creative behavior. Yet access to two critical personal resources – emotion regulation and humor skills – might buffer this negative relationship.

Design/methodology/approach

Survey data were collected from employees in a large organization in the automobile sector.

Findings

Employees’ beliefs that their employer has not come through on its promises diminishes their engagement in creative activities. The effect is weaker among employees who can more easily control their emotions and who use humor in difficult situations.

Practical implications

For organizations, the results show that the frustrations that come with a sense of broken promises can be contained more easily to the extent that their employee bases can rely on pertinent personal resources.

Originality/value

This investigation provides a more comprehensive understanding of when perceived contract breach steers employees away from productive work activities, in the form of creativity. This damaging effect is less prominent when employees possess skills that enable them to control negative emotions or can use humor to cope with workplace adversity.

Article
Publication date: 27 October 2020

Dirk De Clercq and Imanol Belausteguigoitia

The purpose of this research is to examine how employees' experience of career dissatisfaction might curtail their organizational citizenship behavior, as well as how this…

Abstract

Purpose

The purpose of this research is to examine how employees' experience of career dissatisfaction might curtail their organizational citizenship behavior, as well as how this detrimental effect might be mitigated by employees' access to valuable peer-, supervisor- and organizational-level resources. The frustrations stemming from a dissatisfactory career might be better contained in the presence of these resources, such that employees are less likely to respond to this resource-depleting work circumstance by staying away from extra-role activities.

Design/methodology/approach

The research hypotheses were tested with survey data collected from employees who work in the retail sector.

Findings

Career dissatisfaction relates negatively to organizational citizenship behaviors, and this relationship is weaker at higher levels of peer goal congruence, supervisor communication efficiency and organization-level informational justice.

Practical implications

For organizations that cannot completely eradicate their employees' career-related disappointment, this study shows that they can still maintain a certain level of work-related voluntarism, to the extent that they develop and hone valuable resources internally.

Originality/value

This study adds to extant research by detailing the contingent effects of a hitherto understudied determinant of employees' extra-role work behavior, namely, perceptions of limited career progress.

Article
Publication date: 4 September 2017

Dirk De Clercq and Imanol Belausteguigoitia

The purpose of this paper is to investigate how employees’ perceptions of role ambiguity might increase their turnover intentions and how this harmful effect might be buffered by…

2024

Abstract

Purpose

The purpose of this paper is to investigate how employees’ perceptions of role ambiguity might increase their turnover intentions and how this harmful effect might be buffered by employees’ access to relevant individual (innovation propensity), relational (goodwill trust), and organizational (procedural justice) resources. Uncertainty due to unclear role descriptions decreases in the presence of these resources, so employees are less likely to respond to this adverse work situation in the form of enhanced turnover intentions.

Design/methodology/approach

Quantitative data came from a survey of employees of a large organization in the distribution sector.

Findings

Role ambiguity enhances turnover intentions, but this effect diminishes at higher levels of innovation propensity, goodwill trust, and procedural justice.

Research limitations/implications

The findings reveal several contingencies that attenuate the positive effect of role ambiguity on the desire to leave the organization. However, this study relies on the same respondents to assess all the focal variables, and it lacks a direct measure of the mechanisms by which the contingent factors mitigate the relationship between role ambiguity and turnover intentions.

Practical implications

Organizations that fail to provide clear role information to employees can counter the resulting uncertainty with relevant personal, relational, and organizational resources.

Originality/value

This investigation shows how employees’ negative reactions to role ambiguity (turnover intentions) can be mitigated by three uncertainty-reducing resources: personal joy from developing new ideas, the extent to which relationships with colleagues is trustworthy, and perceptions that organizational procedures are fair.

Details

Personnel Review, vol. 46 no. 6
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 27 December 2022

Dirk De Clercq and Imanol Belausteguigoitia

The purpose of this study is to draw from conservation of resources theory to examine how employees’ experience of resource-draining interpersonal conflict might diminish the…

Abstract

Purpose

The purpose of this study is to draw from conservation of resources theory to examine how employees’ experience of resource-draining interpersonal conflict might diminish the likelihood that they engage in championing behaviour. Its specific focus is on the mediating effect of their motivation to leave the organization and the moderating effect of their peer-oriented social interaction in this connection.

Design/methodology/approach

The research hypotheses are empirically assessed with quantitative survey data gathered from 632 employees who work in a large Mexican-based pharmacy chain. The statistical analyses involved an application of the Process macro, which enabled concurrent estimations of the direct, mediating and moderating effects predicted by the proposed conceptual framework.

Findings

Emotion-based tensions in co-worker relationships decrease employees’ propensity to mobilize support for innovative ideas, because employees make plans to abandon their jobs. This mediating role of turnover intentions is mitigated when employees maintain close social relationships with their co-workers.

Practical implications

For organizational practitioners, this study identifies a core explanation (i.e. employees want to quit the company) for why frustrations with emotion-based quarrels can lead to a reluctance to promote novel ideas – ideas that otherwise could add to organizational effectiveness. It also highlights how this harmful process can be avoided if employees maintain good, informal relationships with their colleagues.

Originality/value

For organizational scholars, this study explicates why and when employees’ experience of interpersonal conflict translates into complacent work behaviours, in the form of tarnished idea championing. It also identifies informal peer relationships as critical contingency factors that disrupt this negative dynamic.

Details

International Journal of Organizational Analysis, vol. 31 no. 7
Type: Research Article
ISSN: 1934-8835

Keywords

Article
Publication date: 26 September 2018

Imanol Belausteguigoitia Rius and Dirk De Clercq

This paper aims to investigate the relationship of knowledge sharing with unethical pro-organizational behavior (UPB) and the potential augmenting effects of two factors…

Abstract

Purpose

This paper aims to investigate the relationship of knowledge sharing with unethical pro-organizational behavior (UPB) and the potential augmenting effects of two factors: employees’ dispositional resistance to change and perceptions of organizational politics.

Design/methodology/approach

Quantitative data come from employees in a Mexican manufacturing organization. The hypotheses tests use hierarchical regression analysis.

Findings

Knowledge sharing increases the risk that employees engage in UPB. This effect is most salient when employees tend to resist organizational change or believe the organizational climate is highly political.

Practical implications

Organizations should discourage UPB with their ranks, and to do so, they must realize that employees’ likelihood to engage in it may be enhanced by their access to peer knowledge. Employees with such access may feel more confident that they can protect their organization against external scrutiny through such unethical means. This process can be activated by both personal and organizational factors that make UPB appear more desirable.

Originality/value

This study contributes to organizational research by providing a deeper understanding of the risk that employees will engage in UPB, according to the extent of their knowledge sharing. It also explicates when knowledge sharing might have the greatest impact, both for good and for ill.

Objetivo

Este artículo analiza la relación entre compartir conocimiento y el comportamiento pro-organizacional no ético (CPE), así como el potencial efecto amplificador de dos factores: la resistencia al cambio de los empleados y la percepción del clima político de la organización.

Diseño/metodología/aproximación

Se emplean datos cuantitativos procedentes de los empleados de una organización manufacturera mejicana. Las hipótesis se contrastan utilizando análisis de regresión jerárquico.

Resultados

Compartir conocimiento aumenta el riesgo de que el empleado desarrolle CPE. Este efecto es mayor cuando los empleados muestran resistencia a los cambios organizativos o creen que el clima organizativo está altamente politizado.

Implicaciones prácticas

Las organizaciones deben desincentivar el CPE, y para hacerlo deben comprender que la probabilidad de que ocurra aumenta con el acceso al conocimiento de otros compañeros. Los empleados con acceso a este conocimiento pueden percibir que pueden proteger a la organización frente al escrutinio externo por medio de este comportamiento no ético. Este proceso puede activarse tanto por factores personales como organizacionales que hagan la aparición de CPE más deseable.

Originalidad/valor

Este estudio contribuye a la investigación proporcionando una comprensión más profunda del riesgo de que los empleados muestren CPE, en conexión con su grado de conocimiento compartido. También explica cuando compartir conocimiento puede tener un mayor impacto, para bien o para mal.

Objetivo

Este artigo analisa a relação entre compartilhar o conhecimento e comportamento pró-organizacional antiético (CPA), bem como o potencial efeito ampliador de dois fatores: a resistência a mudança de funcionários e a percepção do clima político da organização.

Design/metodologia/aproximação

Dados quantitativos são utilizados por funcionários de uma organização de manufatura mexicana. As hipóteses são testadas usando análise de regressão hierárquica.

Objetivo

Resultados – Compartilhar os resultados aumenta o risco de que o funcionário desenvolva o CPA. Esse efeito é maior quando os funcionários mostram resistência às mudanças organizacionais ou acreditam que o clima organizacional é altamente politizado.

Implicações práticas

As organizações devem desencorajar o CPA, e para isso devem entender que a probabilidade de isso acontecer aumenta com o acesso ao conhecimento de outros colegas. Os funcionários com acesso a esse conhecimento podem perceber que podem proteger a organização do escrutínio externo por meio desse comportamento antiético. Este processo pode ser ativado por fatores pessoais e organizacionais que tornam o surgimento de CPA mais desejável.

Originalidade/valor

Este estudo contribui para a investigação, fornecendo uma compreensão mais profunda do risco que os funcionários exibem CPA, em conexão com o seu grau de conhecimento compartilhado. Também explica quando o compartilhar conhecimento pode ter um impacto maior, para melhor ou para pior.

Article
Publication date: 31 May 2013

Martin Larraza‐Kintana, Cristina Cruz and Imanol Belausteguigoitia Rius

The purpose of this paper is to introduce the special issue on family firms in Iberoamerican countries. The special issue aims at enlarging our understanding of the uniqueness of…

243

Abstract

Purpose

The purpose of this paper is to introduce the special issue on family firms in Iberoamerican countries. The special issue aims at enlarging our understanding of the uniqueness of family firms by providing new evidence from Iberoamerican countries about this widespread organizational type. The paper concludes by highlighting some areas in which the authors believe devoting more energy and resources, with new evidence from other samples, may be favourable to advancing the family business field.

Design/methodology/approach

The authors revise relevant literature on the subject and integrate with the content of the papers published in the special issue.

Findings

The paper introduces the articles in the special issue, places them in the current academic debate and highlights areas for future research.

Practical implications

Provides a view of research on family firms in Iberoamerica, with indications of relevant potential areas for future research.

Originality/value

The paper introduces four new articles on family firms in Iberoamerican countries and suggests areas for future research.

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 11 no. 1
Type: Research Article
ISSN: 1536-5433

Keywords

Article
Publication date: 31 May 2013

Joana S.P. Story

The purpose of this essay is to highlight the journey of the author in her early career, along with her main challenges and ways she found to overcome them.

104

Abstract

Purpose

The purpose of this essay is to highlight the journey of the author in her early career, along with her main challenges and ways she found to overcome them.

Design/methodology/approach

This is an inductive account of the main experiences that the author has encountered or has observed.

Findings

This essay highlights three academic adaptation phases and steps that indicate how these can be worked to your advantage. It also depicts research opportunities and success factors.

Originality/value

This essay informs potential research opportunities for Ibero‐American scholars alongside key success factors for effective research.

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 11 no. 1
Type: Research Article
ISSN: 1536-5433

Keywords

Article
Publication date: 31 May 2013

Angel Luis Meroño Cerdan and Antonio José Carrasco Hernández

The purpose of this paper is to examine how the familiar character of the firm affects its size and performance. Specifically, if the confluence of business and family dimensions…

Abstract

Purpose

The purpose of this paper is to examine how the familiar character of the firm affects its size and performance. Specifically, if the confluence of business and family dimensions affects their chances of survival.

Design/methodology/approach

With data from 581 family, small to medium‐sized enterprises (SMEs), the possible negative relationship between family, on the one hand, and size and performance, on the other hand is analyzed. First, the authors made a cluster analysis which distinguishes four groups attending the source of management, family next to external, and the generation, first against the rest. In addition, the authors contrast the existence of non‐linear adjustment through quadratic regressions.

Findings

Cluster analysis shows that the firms with family management in first generation are the ones with smaller size and worse performance. Regression analysis contrasts the negative relationship, but exclusively linear in nature. For all companies, regardless of the familiar character, the study confirms a negative relation of quadratic character. This paper clarifies the theories about the life cycle, so that they may be applicable to the family business. The companies must overcome the early stages, where the entrepreneurial impulse is key, to give way to more professionalized structures.

Originality/value

There are two fundamental contributions of this study. The first relates to the use of quadratic functions to model the relationship between family management and size and performance. The second relates to the life cycle of the family business and the role played by the family management; for that end the authors compare companies of family management in first generation with other companies to see to what extent the decision to retain a smaller size to preserve the family character is intentional.

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 11 no. 1
Type: Research Article
ISSN: 1536-5433

Keywords

Article
Publication date: 31 May 2013

Tomás M. Bañegil Palacios, Ascensión Barroso Martínez and Juan Luis Tato Jiménez

Given the relevance of family businesses and the substantial weight that they carry within the socio‐economic make‐up of any country, this paper consists of the analysis of family…

1078

Abstract

Purpose

Given the relevance of family businesses and the substantial weight that they carry within the socio‐economic make‐up of any country, this paper consists of the analysis of family firms to explore whether there are any differences between companies which grow at a faster rate than the family and those in which the family grows at a greater rate than the company, in terms of their process of succession and the professionalisation of the people involved and the methods of management. The purpose of this paper is to differentiate between different groups of family businesses through a set of independent variables.

Design/methodology/approach

The paper opted for discriminant analysis as an appropriate statistical tool, since it allowed the assigning of an individual to a pre‐defined group (dependent variable) on the basis of a number of characteristics (independent variables). A total of 180 family businesses were analysed.

Findings

The results of the study show that significant differences exist between family firms where the family grows more than the company and those where the company grows more than the family. Each group has a different vision. The former is more oriented towards meeting their family needs through the company, whereas the latter is more oriented towards business and professional efficiency.

Research limitations/implications

One of the limitations arises from the fact that the question concerning the rate of growth of the company and the family is a “self‐reported” question that can lead to bias due to the subjective perception of growth. Other limitations arise from the cross‐cutting and exploratory nature of the research.

Originality/value

This paper analyses the differences between family firms where the family grows more than the company and those where the company grows more than the family.

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 11 no. 1
Type: Research Article
ISSN: 1536-5433

Keywords

Article
Publication date: 31 May 2013

Elena Rivo López, Nuria Rodríguez López and Beatriz González Sánchez

The purpose of this paper is to gain insight into the features that the business structure known as a Family Office (FO) has in Spain by considering it as a useful tool for…

Abstract

Purpose

The purpose of this paper is to gain insight into the features that the business structure known as a Family Office (FO) has in Spain by considering it as a useful tool for businessmen to manage and/or diversify their wealth. After reviewing the available literature, the authors put forward a model for the constitution of an FO in terms of a system of interdependent variables which prove useful in making sense of the different forms in which Spanish FOs are organized, governed and, ultimately, evolve.

Design/methodology/approach

The authors employed a case study method, selecting a sample of six Spanish FOs, being careful in that they stand for each of the different types of FO that have been distinguished in the literature. This research method is appropriate insofar as the notion of degree of development – even though it is acknowledged that applies in the business practice – has not been properly understood yet to the point that sound conceptual grounds for its study can be established.

Findings

We have identified and discerned among three variables which prove useful in understanding the constitution and development processes of an FO, namely: objectives‐scope of activity; structure‐outsource to in‐house ratio; and governance bodies. The relation between these variables and the development of an FO can be made manifest in terms of three propositions of a heuristic nature based on this case study. The authors can explain the relation between these variables and the degree of development of an FO in this way, and with it contribute foundational elements for the development of a theoretic framework that is appropriate for pursuing further research on the factors that can enhance the performance of an FO.

Research limitations/implications

The companies that have been sampled in this case study, even though complying with the significance criteria in a case study scenario, do not comprise the totality of operating Spanish FOs. Thus, in spite of the adequacy of this method, the results obtained cannot be extended as they are to the entire population of Spanish FOs. Nonetheless, they are helpful in suggesting a theoretic framework for a subsequent statistical study that can either reinforce or weaken the theoretic elements suggested.

Practical implications

Given the small‐sized deployment of the FO in Spain – about only ten per cent of those located in Europe – it seems important to make available to family firms what the main motivations and rationale for setting an FO may be, together with the best conditions to proceed doing so, thus expanding their knowledge on what the most appropriate structures and governance bodies are and what the consequences of the decisions taken in those regards may be.

Originality/value

A number of studies, most of them conducted by America‐based researchers, have been conducted in the recent past, with the aim of analyzing the deployment of FOs and the consequences for the entrepreneur family. Nonetheless, given the relatively recent constitution of this kind of structure, the number of studies devoted to it is still comparatively scarce. This is even more significant when it comes to the study of Spanish firms. Hence, this study impinges not only on the improvement of our understanding in terms appropriate for suggesting – and with further research, maybe establishing – a theoretic framework needed for any general study, but also on the optimization of the FO management.

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 11 no. 1
Type: Research Article
ISSN: 1536-5433

Keywords

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